Welcome to the new Help Centre! ✨
You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.
Software update: Thursday 11th September 2025
On Thursday, we're updating Enrol, to introduce some improvements to existing features.
This update will not require any downtime.
Release notes can be found here.
Event Subscriptions
For each of your OneFile products, choose which events the product subscribes to. Event Subscriptions allow for data to be shared and automatically updated throughout your OneFile product system.
- How to enable Event Subscriptions
- OneFile Enrol Event Subscriptions - Create Employer Manager record
- OneFile Enrol Event Subscriptions - Creating Learners
- OneFile Enrol Event Subscriptions - Update Applicant Record
- OneFile Eportfolio Event Subscriptions - Break in Learning
- OneFile Eportfolio Event Subscriptions - Create/Update Learner Records
- OneFile ILR Event Subscriptions - ILR Update Learner Record
- OneFile RPL Event Subscriptions - Create a Learner Record
- OneFile RPL Event Subscriptions - Create Employer Manager Record
- OneFile RPL Event Subscriptions - Create/Update Applicant Record